![]() ![]() If you feel the way I felt, go to Sherri and DeJohn. She even made perfect ornaments and imprints, and gave us just enough fur to remember. ![]() Sherri was conscientious and giving from the start- with her time, her energy, and her compassion. I got to honor Evie and start the path toward acceptance that she is gone. I will never forget the love and support I felt from Sherri and DeJohn. In a time where it feels like you’re all alone, I wasn’t. ![]() She let me have time with her, to say goodbye in the way that I needed to. She offered to take our Evie and give her the goodbye she deserves. She listened to me cry, validated my experience, and supported me through my grief. To me, it was not befitting of the huge place she had in our lives- she deserved better. I was in anguish when I picked up the phone- I could not fathom completing cremation at the vet. I called DeJohn Pet Services after losing our sweet Evie, our little love, suddenly and unexpectedly when I was out of. I don’t give a damn if I’m going to hell for writing my honest review cuz I’ve already paid for my pet to have a peaceful passing. And this place just rubbed me the wrong way. I had months to think about this and process the loss for my precious pet. Some people have good experiences and some have bad experiences. All these positive reviews online? Nothing is perfect. This experience did not meet my expectations. ![]() When my pet passed they asked them to write them a Google review. By the way my pet passed away months ago. Money pit money pit guess I didn’t pay enough for my little 3 pound baby for them to give a damn. I was crying for 3 days straight over my pet. They don’t give a damn about you - at least not me. And don’t reply back to this comment with some generic response such as “sorry you had a bad experience, please reach us back at 1800-money-grab” aka pay for your pet to go to heaven. F- and you will be taken advantage and treated like a money pit once they see you are vulnerable like I was. They care about money first, pets second and humans last or don’t care about people what’s so ever. They want me to pay what $30-$50? For a replacement? I’ve already paid $300+ for a private cremation for a 3 pound animal. Plus the name plate for my pet’s box was all bent. Really? I know how to use a computer and signed up my pets name online for a blessing. So I’m just some tester for your answering service and auditing the workers you guys hire that don’t even know who they’re working for? A week went by and I signed up for the pet memorial service and they didn’t even say my pets name. What is a sorry gonna do? Very nice that they just brushed this incident under the rug as I am sobbing and crying my eyes out. I’ve already had a horrible first experience. I reported this to the funeral home and all they say was sorry, this shouldn’t happen again. That was one of the most devastating days of my life and some lady have the nerve to say a pet cremation place does not offer service to pets in the most monotone, unemotional tone I’ve ever heard. In a cold tone, she said oh sorry we don’t do pets. What was his name? I said excuse me? My PET passed away. The clueless lady spoke in a monotone robotic voice, sorry to hear about your father. Some answering lady named Molly picked up and I was sobbing and said I would like to inquire about my pet that just passed away. Google and found this place due to great reviews. Few hours after my beloved pet passed away I went on. Sherry did great but there are multiple flaws with this service. ![]()
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